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Giving Business Advice Versus Legal Advice - The Pitfalls
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A lawyer's role and duty is to give advice - advice that might not be well received advice that when followed might not result in the best outcome advice that even when objectively correct ends up placing the lawyer in a defensive posture.
Hailstorms: Protecting People and Property
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Review this guide to learn how to prepare for hailstorms.
Healthcare Capabilities Brochure
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The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
Healthcare Claims Capabilities
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CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
Healthcare Risk Exposures Infographic
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CNA has developed this infographic to display top claim allegations in the healthcare industry and how these risk exposures can be mitigated.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Healthy Habits: Encourage Good Nutrition Physical Activity
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Poor nutrition and inactivity leads to nearly 500000 deaths per year. Download and learn how making healthy food choices and increasing physical activity can lead to better health both in the home and the workplace.
Heating System Pre-Season Maintenance and Inspection
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In order to have a safe and reliable heating system, pre-season maintenance and inspection should be completed every year by trained and licensed professionals.
Hired and Non-Owned Auto Exposures
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An employee using their personal vehicle or hired (rental) vehicle to conduct business activities for their employer under the approval and/or knowledge of the employer constitutes H/NOA exposure.
Home Care Documentation: A Checklist of Essentials
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This edition of Home Care Briefing offers a self-assessment checklist intended to assist home health providers improve their documentation practices and avoid common lapses and omissions.
Home Healthcare Hazards: Reducing Exposure
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This edition of Home Care Briefing examines the home healthcare hazards compromise client care and subject workers to more frequent and severe injuries as compared to other providers who work in more controlled healthcare settings.
Home Healthcare: A Risk Management Overview
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This edition of Home Care Briefing examines the basics of home healthcare risk management focusing on topics such as hiring employment policies standard of care and scope of practice considerations environmental safety and workplace violence.
Home Healthcare: Common Exposures and Effective Mitigations
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This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Homeless Patients: Meeting the Needs of a Vulnerable Population
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According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Hot Work
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The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
Hot Work - Spanish
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This version of the guide is in Spanish. The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.
Housekeeping on the Job
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In English - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
Housekeeping on the Job - Spanish
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In Spanish - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
How Allied Vendors Help Streamline Firm Operations
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This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
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This edition of In Practice...with CNA addresses social media communications and the difficulties that come with social media practices during disputes.
How to Access Loss Runs
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Using our enhanced self-service capabilities, agent collaborators can quickly pull loss run reports for immediate access to valuable data. This document was created to help guide you through the steps.
How to Handle an Ethics Grievance
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Attorneys who practice long enough may encounter the prospect of receiving a letter from a bar disciplinary office containing notice of a complaint from a client or third party.
Hurricane Season Preparedness Checklist
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Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Hygiene Controls in the Workplace
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This guide will help identify appropriate resources for cleaning, sanitizing and maintaining a safe, healthy work environment
Idle or Vacant Facilities
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Vacant and idle facilities present a higher level of exposure for fire, theft and vandalism, water damage and many other perils.
Improving Resilience After Disruptions
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To improve business resiliency, it is important for leadership to capture the real-time experience, lessons and practical actions from each incident response effort
Improving Work Conditions and Safety in the Roofing Industry
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This guide provides an overview of high-injury risk exposures and challenges related to process efficiency and discusses potential solutions.
The Driver: Tips to Reduce Auto Accidents
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In 2020, the United States and Canada had fewer vehicles on the road, but the decrease in miles driven did not correlate to fewer accidents.
The Driver: Understanding Driver Distractions
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In 2020, almost 3,000 fatal and 205,000 nonfatal distraction-related motor vehicle accidents occurred in the United States and in some parts of Canada, surpassing those caused by impaired driving.
The Remote-Ready Law Firm: Managing Long Distance Relationships
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The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.
The Risks of Lawyers Serving as Directors of Corporate Clients
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The role of lawyers serving as directors of corporate clients involves a variety of risk exposures for the lawyer-director the lawyer's firm as well as the corporate client. Download to learn more about due diligence needed to identify potential risks.
The Threat From Within: Theft and Fraud Inside Law Firms
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Law firms should take a proactive approach to protect themselves from the risk of theft and fraud by their own attorneys managers or support staff members. Download to learn more about how to prevent the threat of theft and fraud from within.
Thorny Issues Involving the Concealment of Information
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Lawyers must balance their duties to their client against both express legal duties to adversaries and general duties of truthfulness.
To Avoid or Embrace? Navigating Third Party Legal Opinions
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This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.
To Err Is Human: A Guide for Attorneys on How to Manage Errors
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This guide will address the relevant rules laws and practice management steps that an attorney.
Top 10 Risk Control Tips to Avoid Wire Fraud Scams
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This edition of Professional Counsel® discusses the ten measures law firms can implement to protect themselves, their clients, and third parties from wire transfer fraud.
This edition of AlertBulletin is designed to help facilities protect transgender patients and themselves by understanding regulatory requirements and liability exposures.
Transgender Residents: Creating a Welcoming Atmosphere
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This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
Treatment Follow-through: Improving Patient Access and Adherence
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This edition of inBrief focuses on systemic sources of incomplete follow-through offering strategies to enhance patient access customer service and coordination of care.
Trench Inspection Checklist
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Use this checklist to ensure trenches are properly inspected prior to the start of work.
Trench Inspection Checklist - Spanish
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Use this checklist to ensure trenches are properly inspected prior to the start of work.
Trustees and Investing: Best Practices to Avoid Liability
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The responsibility of being a trustee carries with it multiple duties. This article includes a list of the most common trustee duties.
Understanding Your EMR
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If your company carries Workers Compensation insurance and meets the minimum premium threshold to be eligible in your state you will have an EMR. This guide will clear up some misconceptions about EMR and provide helpful examples to illustrate how it is calculated.
Urgent Care: Five Essential Strategies to Minimize Common Risks
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This issue of inBrief® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.
Vegetation Management
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This guide provides valuable risk management recommendations to help ensure proper and safe use of vegetation management chemicals.
Venipuncture Safety: Evaluating Key Policies and Procedures
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This edition of inBrief® offers a venipuncture safety checklist designed for use by both healthcare organizations and clinicians.
Video Surveillance: The Pros and Cons of 'Granny Cams'
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This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.
Violence Prevention in a Home Healthcare
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This edition of Home Care Briefing reviews violence prevention in the home healthcare setting as well as risk management recommendations to mitigate risks.