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Successfully Managing the Unforeseen Risks of Appellate Practice
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Appellate work is traditionally regarded as a risk-free area of practice and while they do not generate a significant number of legal malpractice claims they still bear a risk. Download to learn more about how to successfully manage the unforeseen risks
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
AlertBulletin: Clinical Use of Smartphones: Ten Major Risks
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This issue examines 10 of the most common and potentially serious risks associated with the use of personal mobile devices in the healthcare setting and offers suggestions designed to mitigate these exposures.
Legal Malpractice Defendants Gain New Defense
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For litigation attorneys settling with less than all parties is a tactical decision that they often have to make with their clients. In making this decision lawyers are wise to be competent in the relevant laws and applicable judicial opinions. At common law settling with one co-defendant...
Smartphones and Social Media: Tips on Preventing Staff Misuse
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This edition of Alertbulletin® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.
Test Result Management: Toward a Systematic Reporting Process
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This edition of AlertBulletin® offers seven strategies to help healthcare facilities and providers enhance the efficiency of their laboratory test reporting and follow-up procedures, as well as a range of practical risk management strategies.
Adolescent Patients: Safeguards Protect Rights
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This edition of Healthcare Perspective examines some of the more common issues relative to adolescent care including parent/guardian consent requirements and exceptions privacy rights of minors and confidentiality protections when transferring their healthcare information records.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Fighting the Trojan Horse
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If there is one thing keeping law firm general counsel awake at night it is the myriad of outside counsel guidelines (OCGs) that may be floating around the firm.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Risk Control Capabilities Brochure
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An overview of available tools, services and expertise to help mitigate risk.
COVID-19 Returning to Work Prep Guide
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By taking time to prepare and plan for sound re-entry provisions, employers minimize chaos, foster trust in the workplace and fulfill their responsibility to safeguard employees.
Negotiated Risk Agreements: When and How Should They Be Used?
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Negotiated risk agreements (NRAs) have become an increasingly popular means of managing potential liability while accommodating resident preferences.
Even if an employer can mandate and provide COVID-19 vaccinations, the more important question may be whether an employer should do so.
Ethical Pitfalls in Non-Traditional Attorney Roles
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In today's market more attorneys are looking beyond traditional legal counsel assignments and taking on rolls as mediators and arbitrators. Download our guide to learn more about vital risk control techniques to effectively manage the risks of accepting these appointments
This resource examines three major EMR-related issues and suggests countermeasures to protect patients and minimize liability exposures.
CNA CyberPrep Brochure
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CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.
Pressure Injuries: Prevention and Intervention Strategies for Aging Services Organizations
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This CNA Special Resource describes components of a comprehensive pressure injury prevention program for aging services providers. The resource provides evidence-based interventions and tools to evaluate the components of the program.
Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Evolving Models of Care: New Delivery Methods Present New Risks
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This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce liability exposure.
Aging Services Claim Report: 11th Edition
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The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Staffing levels are one of the most tangible measures of quality care but often fall well below the expectations of the Centers for Medicare and Medicaid Services.
Artificial Intelligence: Examining Five Key Sources of Liability
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Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Aging Services Claim Report 2018
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The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Risk Management Strategies for Athletic Trainers
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This resource presents an examination and discussion of current and emerging liability exposures confronting athletic training professionals.
Dental Professional Liability Claim Report: 2nd Edition
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The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Nurse Professional Liability Exposure Claim Report: 4th Edition
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In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Potential Liability Issues Arising Under the AIA
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The America Invents Act (AIA) alters numerous laws affecting IP protection for a broad range of applicants and affects almost the entire range of prosecution activities. The AIA was intended to modernize the patent system and promote innovation job creation and economic growth.
Carefully Speaking®: Memory Care: Creating Safer Settings for the Cognitively Impaired
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This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Telemedicine Update: Coordinating Remote and In-person Care
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This edition of Vantage Point® discusses how telemedicine misuse can be mitigated by implementing policies to address the risks posed by remote care, as well as modifying their procedures to better coordinate virtual and in-person modes of care.
Risk Management Strategies for the Physicians Office
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This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
CNA Risk Management Strategies for the Physician Office
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Physician risk management programs today require a comprehensive and strategic approach known as enterprise risk management (ERM).
Fall Pocket Guide: Risk and Defensibility
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This guide is designed to encourage a proactive, systemic approach to enhancing resident safety by minimizing the likelihood of resident falls and mitigating their consequences.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Pharmacist Liability Claim Report: 2nd Edition
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In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
As part of our mission to educate our insureds and the healthcare industry at large, we are pleased to present our fourth physical therapy closed claim report.
CNA Appoints Steve Goldman to Senior Vice President
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CHICAGO, Dec. 5, 2022 /PRNewswire/ -- CNA today announced the appointment of Steve Goldman to Senior Vice President, Financial Lines and Healthcare. In this role, Steve will guide the strategic and operational plans across these product lines.
CNA Launches Epack 3
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CNA today launched Epack 3, its next generation modular management liability policy that combines clear, concise and easy-to-read language with a flexible policy structure. It is designed to be customized for a wide range of businesses and non-profit organizations.
We use our deep financial expertise and wide-ranging products and services to develop tailored insurance solutions for financial institutions and financial services firms.