Primary tabs
Search CNA
Declining Representation with Prospective Clients
Date Published:
What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Aging Services Claims Report 2016
Date Published:
CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Home Healthcare: Common Exposures and Effective Mitigations
Date Published:
This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Automobile Negligent Entrustment Guide
Date Published:
Automobile loss due to negligent entrustment can arise from employees driving company-owned vehicles their personal vehicles or other vehicles on company business.
Telemedicine: Risk Management Issues Strategies and Resources
Date Published:
This edition of Healthcare Perspective outlines strategies designed to enhance clinical operational and technical processes associated with the provision of telemedicine/telehealth (TMH).
Creating a File Retention and Destruction Policy
Date Published:
Lawyers and law firms must manage an increasing amount of data both physical and digital over a vast array of evolving devices and media. Download CNA's PROfessional Counsel guide to learn more about how to implement a Records Management Plan (RMP).
Docking Inland River Barges at Terminals
Date Published:
This guide provides information on how to mitigate risk at river terminals.
Collect with Caution
Date Published:
The Fair Debt Collection Practices Act's constructive intent has resulted in unintended consequences that create exposures for attorneys who may not be conversant with its ramifications. This article focuses on the issues surrounding the Act that are most likely to affect attorneys.
Of Counsel: More Than Just A Casual Designation
Date Published:
While the designation of counsel has been used by firms for many years the concept can still be a bit of a paradox if not often completely misunderstood.
This In Practice...with CNA® defines ethical principles that govern attorneys' behavior in bankruptcy cases. These help attorneys work to avoid problems, establish strong risk management procedures and serve their clients' interests successfully.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
COVID-19 Returning to Work Prep Guide
Date Published:
By taking time to prepare and plan for sound re-entry provisions, employers minimize chaos, foster trust in the workplace and fulfill their responsibility to safeguard employees.
Special Resource: The Mental Health Crisis
Date Published:
The ongoing national mental health crisis is characterized by too few inpatient beds and overtaxed outpatient facilities. In fact under the present delivery system it is estimated that more than half a million individuals with serious mental illness do not receive the care they need.
What Lawyers Need to Know About New Reporting Required Under the Corporate Transparency Act
Date Published:
This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.
Pressure Injuries: Enhancing Assessment and Documentation
Date Published:
This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Fire Safety Strategies to Protect Clients and Reduce Exposure
Date Published:
This issue of Home Care Briefing focuses on the types of fires that pose the greatest danger to seniors and offers practical protective measures for clients and family members.
Minimizing the Impact of COVID-19: A Menu of Ideas for Lawyers
Date Published:
Few attorneys were prepared to adapt to a pandemic. In today's environment lawyers have been required to chart a changing course in order to provide competent legal services to their clients. This information is intended to identify some potential effects of the pandemic on the legal profession.
Conflict of Interest Issues in Representing the Company/Employee
Date Published:
Times arise particularly in litigation where a lawyer for an entity might find it useful to represent an employee or other constituent of the entity for some limited purpose. This dual representation of an entity and its constituent raises a number of practice issues.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
Independent Living: Major Risk Factors Effective Interventions
Date Published:
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Ethical Pitfalls in Non-Traditional Attorney Roles
Date Published:
In today's market more attorneys are looking beyond traditional legal counsel assignments and taking on rolls as mediators and arbitrators. Download our guide to learn more about vital risk control techniques to effectively manage the risks of accepting these appointments
Find the Way Forward with a Missing Client
Date Published:
Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.
Client Selection: Comprehensive Screening and Assessment
Date Published:
This edition of Home Care Briefing examines the elements of a prospective client screening and assessment procedure and offers a number of suggestions to help strengthen documentation in these areas.
Nurse Practitioner Claim Report: 4th Edition
Date Published:
In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
Date Published:
A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
Urgent Care: Five Essential Strategies to Minimize Common Risks
Date Published:
This issue of inBrief® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.
How Allied Vendors Help Streamline Firm Operations
Date Published:
This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
Thorny Issues Involving the Concealment of Information
Date Published:
Lawyers must balance their duties to their client against both express legal duties to adversaries and general duties of truthfulness.
Cybersecurity: Protect Patients by Preventing Data Breaches
Date Published:
This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Giving Business Advice Versus Legal Advice - The Pitfalls
Date Published:
A lawyer's role and duty is to give advice - advice that might not be well received advice that when followed might not result in the best outcome advice that even when objectively correct ends up placing the lawyer in a defensive posture.
Practicing Law Without A Law Degree Is Now Permissible In WA
Date Published:
Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Next Generation Settings: Satisfying the Needs of Active Seniors
Date Published:
This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.
Pressure Injuries: Sound Documentation Is Key to Defensibility
Date Published:
This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
Date Published:
This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Retiring from Practice: Understanding Your Options
Date Published:
An attorney like anyone else looks toward retirement with mixed emotions. Retirement means bidding farewell to angry client phone calls and late night brief writing but it also means stepping away from your life's work.
Law Firm Support Staff
Date Published:
They hold various titles for their daily roles: paralegal legal secretary paraprofessional law clerk project assistant docketing clerk research assistant and the list is ever expanding.
Second Chances Abound: Opportunities for Correcting Certain Omissions and Mistakes in Tax Elections
Date Published:
This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.
Test Result Management: Toward a Systematic Reporting Process
Date Published:
Today's EHR systems can track pending test results alert providers to significant findings document receipt of results and follow-up actions taken and notify providers and others of possible delivery problems.
You Missed a Deadline??? How to Avoid That Nightmare
Date Published:
This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
Clients with Diminished Capacity
Date Published:
As more people live longer and work longer attorneys will encounter more clients who have reached an advanced age whether they are seeking to purchase real estate sell their business pursue a personal injury claim or get married.
Staff Absenteeism
Date Published:
This edition of Home Care Briefing reviews the importance of seamless transitions during staff absences and timely coverage arrangements.
Driver Selection Guide
Date Published:
The following guidelines can help implement, enhance and maintain your driver selection process.
Hospital Discharge: Revamping Processes, Reducing Readmissions
Date Published:
This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Home Healthcare: A Risk Management Overview
Date Published:
This edition of Home Care Briefing examines the basics of home healthcare risk management focusing on topics such as hiring employment policies standard of care and scope of practice considerations environmental safety and workplace violence.
Active Shooter Response: Precautionary Measures Save Lives
Date Published:
This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
Behavioral Health Patients: A Risk Management Overview
Date Published:
This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.
Fall Pocket Guide: Risk and Defensibility
Date Published:
This guide is designed to encourage a proactive, systemic approach to enhancing resident safety by minimizing the likelihood of resident falls and mitigating their consequences.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.