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Artificial Intelligence: Examining Five Key Sources of Liability
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Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Expecting the Unexpected: Succession Planning for Lawyers
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How would your law practice fare if you disappeared tomorrow? Is there a plan in place that would permit an associate or colleague to address client and office needs or would they be left hopelessly digging through unmarked stacks of paper and scribbled notes?
New York State Labor Law
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If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
If lawyers seek to continue to practice law they must devote time and resources to instituting sound banking and trust accounting procedures and supervising the parties entrusted with the authority to handle client funds.
Contemplating Coverage
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This edition of professional Counsel® discusses the importance of attorneys maintaining proper LPL coverage throughout their career.
Hired and Non-Owned Auto Exposures
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An employee using their personal vehicle or hired (rental) vehicle to conduct business activities for their employer under the approval and/or knowledge of the employer constitutes H/NOA exposure.
Best Practices for Law Firms During a Pandemic
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Law firms can limit their exposure to professional liability and other claims by identifying and responding to key issues that may arise during the COVID-19 crisis.
Wills Trusts and Estates - Third-Party Beneficiaries Claims
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Wills trusts and estates lawyers should be concerned about liability and duties to both their own clients and third-party beneficiaries. Download to learn more about documentation and how it can be effective in client service and practice management.
Reminders & Resources for Law Firms During the COVID-19 Pandemic
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This article addresses issues that law firms should consider in order to limit their exposure to professional liability and other claims.
Contractual Risks: Understanding Indemnification and Subrogation
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Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Healthcare Claims Capabilities
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CNA's Healthcare Claims professionals use experience from the medical and legal professions to provide superior technical expertise and outstanding customer service.
This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Epack 3 - Crime
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Our Epack 3 (EP3) policy was designed to provide clear solutions for complex Management Liability risks, with compartmentalized coverage options that work together and don't overlap.
Litigation Landscape in the English Courts
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While the statement that the world is getting smaller is something of a well used cliché it is true to sat that most large law firms now operate across many diverse borders and either have offices in or deal with local firms across a number of jurisdictions.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
Recognizing and Managing Your Organization's Shipping Risks
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It is recommended that due diligence be exercised when identifying and selecting third-party transport carriers to hire.
Risk Management Strategies for the Physicians Office
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This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
CNA Risk Management Strategies for the Physician Office
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Physician risk manageMENT programs today require a comprehensive and strategic approach known as enterprise risk manageMENT (ERM).
COVID-19: Achieving Recovery Through Risk Management
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This Special Resource serves as a reference for healthcare organizations seeking to evaluate risk exposures associated with COVID-19.
This resource examines three major EMR-related issues and suggests countermeasures to protect patients and minimize liability exposures.
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Business Transactions: Professional Liability Fact Sheet
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Lawyers PROfessional Liability statistics on Business Transactions/Commercial Law: Includes sales agreements agency agreements entertainment contracts commercial transactions including financing where real estate is not the major subject.
Home Healthcare: Common Exposures and Effective Mitigations
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This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Risk Control Virtual Capabilities and Digital Solutions
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Our innovative resources can help insureds save time and avoid costly claims by identifying and addressing hidden exposures.
Key Considerations in Engagement Letters Usage
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As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.
Aging Services Claim Report 2018
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The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Family Law - Professional Liability Fact Sheet
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As an area of practice family law includes all litigation and legal services related to antenuptial and domestic relationships separation and divorce alimony and child support child custody surrogacy and adoption.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Employers can take steps to mitigate risks of negligent entrustment by ensuring the individuals they hire to operate vehicles are qualified, competent and responsible drivers
Managing the Threats of Workplace Violence
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Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
Evolving Models of Care: New Delivery Methods Present New Risks
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This edition of Vantage Point® identifies the elements of new healthcare delivery methods, describes the benefits and risks of these innovations, and suggests strategies designed to protect patients/residents and reduce Liability exposure.
Behavioral Health Patients: A Risk Management Overview
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This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.
Of Counsel: More Than Just A Casual Designation
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While the designation of counsel has been used by firms for many years the concept can still be a bit of a paradox if not often completely misunderstood.
Patient Safety Data: A Guide to Preventing Unwanted Disclosure
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Quality and safety improvement in healthcare settings depends upon candid discussion of process problems provider misjudgments staff miscommunications adverse events near misses and other lapses.
Informed Consent and Refusal: A Guide to the Fundamentals
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Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
AlertBulletin: Clinical Use of Smartphones: Ten Major Risks
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This issue examines 10 of the most common and potentially serious risks associated with the use of personal mobile devices in the healthcare setting and offers suggestions designed to mitigate these exposures.
This professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Mergers and Acquisitions: Five Strategies to Achieve Integration
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This edition of Vantage Point® offers five basic strategies to prevent and mitigate common hazards on the road to organizational consolidation.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
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Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
Epack 3 - Private Company Directors & Officers Liability
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CNA’s Private Directors and Officers (D&O) Liability insurance is designed to protect the company and the people who lead it, addressing claims arising from their decisions and actions.
Law Firm Support Staff
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They hold various titles for their daily roles: paralegal legal secretary paraProfessional law clerk project assistant docketing clerk research assistant and the list is ever expanding.
Client Noncompliance: Checklist to Help Strengthen Communication
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This edition of Home Care Briefing addresses that clear communication and comprehensive and factual documentation are critical to minimizing noncompliance as well as limiting the impact of recalcitrant client behavior.
This edition of professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
Special Resource: The Mental Health Crisis
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The ongoing national mental health crisis is characterized by too few inpatient beds and overtaxed outpatient facilities. In fact under the present delivery system it is estimated that more than half a million individuals with serious mental illness do not receive the care they need.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
This edition of AlertBulletin is designed to help facilities protect transgender patients and themselves by understanding regulatory requirements and LIABILITY exposures.
Billing Blues: Best Business Practices for Fee Collection
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As attorneys we routinely litigate arbitrate and negotiate on behalf of our clients. With regularity we analyze synthesize and scrutinize certain facts precedent and regulations. Managing accounts receivable however seems to befuddle the best of us.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.